Your top12 Account Starts Here
Creating your top12 account takes just a few fields — mobile number, wallet choice, and a secure password — and then your full lobby is open, from live casino tables to slots and football markets, available where local law permits.
Help When Your Account Needs It
Account questions — from OTP not arriving to wallet-linking errors — are handled through three channels. Live chat is built into the account page so you do not need to leave your session. For less urgent matters, email works too. We also keep a help section in your account settings covering the most common registration and wallet-connection scenarios, so you can often solve it without waiting for an agent.
Live Chat
Access live chat directly from inside your account page or the register screen. Ideal for OTP problems, wallet-link errors, or any step that stalls during account setup.
Email Support
Send a detailed message if your issue needs a documented response — wallet transaction references, account verification disputes, or anything needing a written record from our team.
Account Help Section
Your account settings include a help section with step-by-step flows for common registration problems, e-wallet connection steps and OTP troubleshooting — no agent wait required.
What to Expect When You Register
The registration form asks for your mobile number, a unique password, and your preferred e-wallet — DANA, OVO, or GoPay. After submitting, you will receive a verification code on your registered number. Enter that code to confirm your identity, and your account is active. From that point, you can link your wallet directly in account
settings and move to the lobby. We keep your credentials encrypted and we do not share your personal data with third parties outside of what our privacy policy covers. If anything stalls during setup, our support team is reachable via live chat right from the account page.
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Identity Verification We send a one-time code to your mobile number during registration. Entering it confirms your identity before your account goes live — no extra documents needed at this stage.
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Wallet Connection Link DANA, OVO, or GoPay in your account wallet settings after confirming your number. Your linked wallet is used for both deposits and withdrawals without re-entering details each time.
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Lobby Access After Sign-In Once logged in, the full lobby is one tap away — live tables from Evolution, slots like Gates of Olympus from Pragmatic Play, crash games and sportsbook markets all sit in the same account session.
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Account Help via Live Chat If you hit a snag at any registration step, open live chat from the account page. Our support team handles wallet-linking questions and OTP issues in the same session.
Account
The registration form asks for your mobile number, a unique password, and your preferred e-wallet — DANA, OVO, or GoPay. After submitting, you will receive a verification code on your registered number. Enter that code to confirm your identity, and your account is active. From that point, you can link your wallet directly in account settings and move to the lobby. We keep your credentials encrypted and we do not share your personal data with third parties outside of what our privacy policy covers. If anything stalls during setup, our support team is reachable via live chat right from the account page.
Explore the LobbyYour details are encrypted for secure account access.
Connect Your Indonesia E-Wallet
After your account is confirmed, head to the wallet section in your profile and choose your preferred local payment method. DANA, OVO, and GoPay are all supported for deposits and withdrawals. Open your chosen app, send to the account number shown in the deposit screen, confirm with your PIN, and the balance reflects in your top12 account. Withdrawals follow the same wallet-based path — request through your account, verify the amount, and the transfer routes back to your linked e-wallet. Availability depends on local law and eligible regions.
DANA
Open the DANA app, enter the account number shown at the deposit screen, confirm with your DANA PIN, and your top12 balance updates once the transfer clears.
OVO
Use OVO to fund your account directly from your OVO balance. The deposit screen shows the transfer reference — use it when sending so the system matches your payment automatically.
GoPay
GoPay transfers go through the standard GoPay send-money flow. Confirm the amount, enter your GoPay PIN, and check your account wallet for the updated balance after transfer.
How We Protect Your Account
Your account security matters from the moment you enter the registration form. We use SSL encryption across all data transmission, which means your mobile number, password and wallet details travel protected. Identity verification via OTP keeps unauthorised access out at the login stage. We also follow data-handling practices aligned with our privacy policy — your personal details are not sold or passed to marketing third parties. Access to top12 depends on local law and eligible regions.
Every page of the account flow — registration, login, wallet settings — runs over SSL. Your credentials and wallet data are encrypted in transit from your device to our servers.
We send a one-time code to your registered mobile number at sign-up and can trigger it again on login if we detect an unrecognised device or location attempting access.
Your personal data — name, number, e-wallet details — is held under our privacy policy. We do not share it with third-party marketers or outside the scope of account operations.
You can update your password and linked wallet at any time from account settings. If you suspect unauthorised access, contact live chat immediately to flag and secure your account.
Common Questions About Signing Up
These are the questions we see most often from people moving through the registration flow for the first time. If yours is not here, open live chat from the account page and we will walk you through it directly.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.