Reference

What You Agree to When You Use top12

These terms set out the rules that apply to your account, your transactions through DANA, OVO, or GoPay, and your access to the lobby — where local law permits.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useSubject to local law and eligible regionsUpdated terms replace previous versionsContact support for any clause questions

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Your account data, wallet details, and transaction history are held securely and accessed only for the purposes described in these terms. We use SSL encryption across all account pages and payment flows — whether you're linking a DANA wallet or confirming a GoPay withdrawal. You have the right to request a summary of your account activity at any time through the support channels above. If you believe a transaction was processed incorrectly, you can raise a dispute and we will review the record before any final decision is made.

Data Handling

Account and wallet data is stored only as long as needed for transaction records and compliance. We do not share your DANA, OVO, or GoPay details with third parties outside the payment process.

Cookie and Session Policy

We use session cookies to keep your account login active and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser settings at any time.

Account Security Steps

Every login is confirmed via OTP sent to your registered number. If you notice an unrecognised session in your account history, contact live chat immediately and we will lock access while we investigate.

Requesting Changes or Corrections

To correct personal details, update your registered wallet number, or request account closure, submit the request through email support with your account ID. We confirm all changes in writing.

What These Terms Actually Cover

top12 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on top12, you confirm that you have read, understood, and accepted these terms in full. They apply to every action taken through your account — depositing funds via DANA or OVO, requesting a withdrawal to your GoPay wallet, browsing the slot lobby,

1
accessing live casino tables, or placing a sports bet on Liga 1 or European football markets. Your account is personal and non-transferable; sharing login credentials is a breach of these terms and may result in account suspension. All wallet transactions are subject to verification steps we
2
carry out before a withdrawal is processed — this is standard for any e-wallet-linked account and protects both sides. We may update these terms at any time; the version published on this page at the moment you act is the version that applies. Continued use of
3
your account after a published update means you accept the revised terms. Access to the platform and its services depends on local law and is available only in regions where that law permits. If any clause is unclear, reach out through the support channels listed on
4
this page before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you believe your account has been handled contrary to what these terms state, contact us directly. We handle terms-related queries through live chat, email, and our Indonesia support line. Response times vary by channel, but every query tied to an active account dispute is treated as a priority case.

Live Chat Open the chat widget from any page in your account. Use this for urgent terms queries, account access issues, or wallet transaction disputes that need a fast response.

Email Support Send detailed terms questions or formal complaints to our support email. Include your account ID and a description of the specific clause or transaction in question.

Indonesia Support Line For account holders in Batam or anywhere else in Indonesia, our local support team handles wallet verification queries and account rule clarifications in clear English.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and what these terms mean in practice. If your question is not here, live chat is the quickest route to a clear answer.

Yes. Every wallet transaction — whether you deposit via DANA, transfer through OVO, or withdraw to GoPay — is governed by these terms alongside any wallet-specific conditions your provider applies.

We publish the updated version on this page. Continuing to use your account after that point means you accept the new version. We recommend checking this page periodically if you are an active account holder.

No. Your account is personal and non-transferable under these terms. Sharing access credentials is a breach and may result in your account being suspended while we carry out a review.

Contact us via live chat or email support with your account ID and the transaction reference. We review the wallet record and respond with a decision before any funds are moved or withheld.

Access depends on local law and is available only where that law permits. If you are unsure whether the platform is accessible in your region, check with support before opening an account.

Send the request through email support with your account ID. We confirm all account closures and data summaries in writing, typically within the timeframe stated in our data handling policy.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Accounttop12 Login InfoOdds Explained Guide LiveLive Baccarat Gold

What You Agree to When You Use top12

Account Security and Your Rights Under These Terms

Data Handling

Cookie and Session Policy

Account Security Steps

Requesting Changes or Corrections

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 What happens if top12 updates these terms after I've already opened an account?

03 Can I share my account login with someone else?

04 How do I raise a dispute if I think a transaction was processed incorrectly?

05 Is access to top12 available across all regions in Indonesia?

06 How can I request a copy of my account activity or ask for my account to be closed?

Terms & Conditions

Related pages

Related pages